Privacy Policy

Butterbee Cakes (Us/We) cares about the Customer/Client (You/Your) privacy. We collect and use personal information only as needed to deliver our products and services to communicate with you or as you have requested (collectively, our “Services”). Your personal information includes information such as:

• Name
• Address
• Telephone number
• Email address
• Billing and payment information
   

You can contact us via our contact methods provided at the end of this statement if you have any questions or queries.

We may contact you directly or through a third party service provider regarding products or services you have signed up or purchased from us, such as necessary to deliver transactional or service related communications. These contacts may include:

• Email
• Text (SMS) messages
• Telephone calls
• Messenger applications (e.g. WhatsApp, etc.)  
   

We do not share your data with any third-party organisations.

How we secure, store and retain your data

We retain personal information only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods:

• mandated by law, contract or similar obligations applicable to our business operations;
• for preserving, resolving, defending or enforcing our legal/contractual rights; or
• needed to maintain adequate and accurate business and financial records.  
   

If you have any questions about the security or retention of your personal information, you can contact us using information provided at the end.

How you can access, update or delete your data.

If you make a request to delete your personal information and that data is necessary for the products or services you have purchased, the request will be honoured only to the extent it is no longer necessary for any Services purchased or required for our legitimate business purposes or legal or contractual record keeping requirements.

Changes to this policy

We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

Contact us

If you have any questions, concerns, or complaints about our Privacy Policy, or how we handle your personal data, you may contact us through the following means:

Email: butterbcakes@gmail.com

Website: https://butterbeecakes.co.uk

We will respond to all requests, inquiries or concerns within thirty (30) days.

If you are not satisfied with our response, you may direct privacy complaints to Information Commissioner’s Office (ICO) via their website ico.org.uk or phone number 03031231113.